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" To share information gained in measuring effectiveness and outcomes through the process of implementing a Balanced Scorecard at Hudson River Psychiatric Center in New York. This presentation will describe the process used to develop the Scorecard, the results achieved and the strengths and weaknesses identified. Lastly, the authors will discuss changes made as a result of lessons learned."
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Contributed By: Susan Dunham, Director, Risk Management and Standards Compliance
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Last Updated on 3/31/2002 10:28:47 PM |
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